Term and Conditions

Welcome to Rocky Sales Store at bootsworldus.com. These Terms and Conditions govern your use of our website and purchases of our products. By accessing our site and making a purchase, you agree to be bound by these terms.

At Rocky Sales Store, we specialize in high-quality, durable footwear designed for performance and reliability. Our product lines include Hiking Boots, Tactical/Military footwear, Western Boots, Work Boots, and Work Shoes.

1.1 Account Information

When creating an account or making a purchase, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

1.2 Prohibited Activities

You agree not to:

• Use our website for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to any part of our website or systems
• Interfere with the proper functioning of the website
• Submit false or misleading information
• Use our products for any unlawful purposes

1.3 Age Requirement

You must be at least 18 years old to make a purchase on our website or have the consent of a parent or guardian.

2.1 Product Information

We strive to accurately display our products, including colors, specifications, and features. However, actual colors may vary slightly due to monitor settings. Product descriptions are subject to change without notice.

2.2 Product Availability

All orders are subject to product availability. If an item is out of stock, we will notify you and either cancel the item from your order or discuss alternative options.

2.3 Intended Use

Our footwear is designed for specific purposes as described in product details. Users are responsible for selecting appropriate footwear for their intended activities and conditions.

3.1 Order Process

Placing an order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason. Order acceptance is confirmed when we send you a shipping confirmation email.

3.2 Pricing

All prices are shown in US dollars. We reserve the right to adjust prices at any time, but changes will not affect orders already placed.

3.3 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at the time of order. By providing payment information, you represent that you are authorized to use the payment method.

3.4 Sales Tax

Applicable sales tax will be added to your order total where required by law.

4.1 Shipping Areas

We ship to most regions globally, excluding some parts of Asia and remote areas. Shipping restrictions may apply to certain locations.

4.2 Processing Time

Orders are processed within 1-2 business days after payment confirmation.

4.3 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx. Estimated delivery: 10-15 business days after shipment.
• Free Shipping: Available on orders over $50 via EMS. Estimated delivery: 15-25 business days after shipment.

Delivery times are estimates and may vary based on destination, customs processing, and carrier delays.

4.4 Customs and Import Duties

International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in the product or shipping costs.

5.1 Return Policy

We accept returns and exchanges of most new, unworn items in their original packaging within 15 days of delivery.

5.2 Non-Returnable Items

For safety and hygiene reasons, the following cannot be returned unless defective or incorrect:

• Tactical/Military Boots showing signs of wear or used in field conditions
• Items not in original condition, damaged, or missing tags
• Products purchased from third-party sellers

5.3 Return Process

To initiate a return or exchange:

1. Contact our customer service at [email protected] within 15 days of receipt
2. Provide your order number and reason for return/exchange
3. Wait for authorization and Return Merchandise Authorization (RMA) number
4. Ship the item(s) with original packaging to: Rocky Sales Store Returns, 3248 Walnut Hill Drive, Portland, US 45204

5.4 Refunds

Refunds are issued to the original payment method within 7-10 business days after we receive and process your return. The timing of refund appearance in your account depends on your financial institution.

6.1 Website Content

All content on this website, including text, graphics, logos, images, and software, is the property of Rocky Sales Store or our content suppliers and protected by international copyright laws.

6.2 Trademarks

Rocky Sales Store, bootsworldus.com, and our logos are trademarks of our company. You may not use these without our prior written permission.

6.3 License

We grant you a limited license to access and make personal use of this website. This license does not include any resale or commercial use of the site or its contents.

7.1 Product Use

Rocky Sales Store shall not be liable for any injury, loss, or damage resulting from the use or misuse of our products beyond the intended purposes described in product documentation.

7.2 Website Operation

We are not liable for any damages arising from your inability to access our website or from any content provided by third parties.

7.3 Maximum Liability

Our maximum liability to you for any claim relating to your use of our website or products is limited to the purchase price of the product in question.

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

These Terms and Conditions are governed by the laws of the United States and the State of Oregon. Any disputes shall be resolved in the courts located in Portland, Oregon.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site after changes constitutes acceptance of the modified terms.